The hotel offers amenities for your comfortable stay and unforgettable experiences
Superb Comfort!
“The room was incredibly spacious and the bed was the most comfortable I've experienced in a hotel, complete with high-quality pillows that catered to my preference.” view full review
Delicious Breakfast!
“Each morning's breakfast at the restaurant was a real treat, featuring a good variety of dishes that set a positive tone for the day.” view full review
Well-Equipped Gym!
“I was pleasantly surprised by the gym; it was impeccably clean and had all the equipment I needed for a solid workout during my stay.” view full review
Beautiful Lobby!
“The hotel's lobby was a stunning sight to behold, providing a luxurious atmosphere right from the moment we arrived.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
500 California Street,
San Francisco,
California,
United States,
94104,
California
Map view
500 California Street,
San Francisco,
California,
United States,
94104,
California
City landmarks
Harbour
Pier 39
2.4
km
Market
Ferry Building
1.2
km
Monument
Lombard Street
1.9
km
Shopping Area
Union Square
970 m
Tower
Coit Tower
1.3
km
Harbour
Fisherman's Wharf
2.1
km
Gallery
San Francisco Museum of Modern Art
960 m
Museum
Exploratorium
1.3
km
Cable Car
Cable Car Museum
680 m
Island
Alcatraz Island
4.2
km
Museum
Contemporary Jewish Museum
940 m
Cable car ride
2.2
km
Church
Grace Cathedral
920 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.2
km
Event hall
Moscone Center
1.3
km
Museum
Children's Creativity Museum
1.3
km
Museum
Mechanical Museum
2.2
km
Museum
San Francisco Railway Museum
870 m
Baseball Stadium
Oracle Park
2.0
km
Mall
Ghirardelli Square
2.3
km
Museum
Museum of the African Diaspora
730 m
Public Building
San Francisco City Hall
2.1
km
Fountain
Lotta's Fountain
940 m
Church
St. Patrick's Catholic Church
990 m
Museum
Asian Art Museum
2.4
km
Gallery
Xanadu Gallery
760 m
Nearby
Grant Avenue
Chinatown
490 m
Museum
Wells Fargo History Museum
30 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
600 m
125 Waverly Pl
Tin How Temple
580 m
Restaurants
The View Lounge
730 m
780 Mission Street San Francisco Marriott Marquis
The Vault
90 m
555 California St
Credo
190 m
360 Pine St
Palio
170 m
505 Montgomery St
Irish Times
230 m
500 Sacramento St
City View Restaurant
250 m
662 Commercial Street
Tadich Grill
320 m
240 California St
Tokyo Express Restaurant
170 m
660 Sacramento St
The Bear & Monarch
220 m
222 Sansome Street Loews Hotel
Rm 212
200 m
690 Sacramento St
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean
Friendly staff
Overpriced dining
Weekend activity
8.4/10
Great
Rooms
8.2
Location
9.6
Service
9.0
Dining
7.2
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 5912 reviews
9.0
9.0/10 based on 741 reviews
#3 of 232 hotels in San Francisco based on Tripadvisor
Charles
United Kingdom,
April
2024
8.8/10
The hotel room was extremely comfortable, clean, and very quiet with a comfortable bed, good soundproofing, and the best view in the hotel. The service was exceptionally kind, friendly, and helpful. The location is outstanding, perfect for touring the city's main attractions. The dining experience was overpriced, not meeting the expectations of a 5-star hotel. Despite that, the facilities were top-notch.
Rooms
9.0
My room was very large and clean, appointed with a comfortable king-size bed, sleeper sofa, desk, 2 bedside tables, and a large bureau with a large-screen curved HD television.
Service
9.0
The staff here really went above and beyond, being so kind from the moment I arrived. They were extremely friendly and attentive.
Location
10.0
The location was outstanding, central to all the main sights I wanted to visit and right on a cable car line.
Dining
7.0
The dining experience was too expensive, not quite up to par with other 5-star establishments. The prices didn't match the quality of the food.
Facilities
9.0
The facilities offered were fantastic, providing everything I needed for a comfortable stay.
C.
United States,
April
2024
8.0/10
I found my stay at the hotel to be quite delightful. The room was immaculate, spacious, comfortable, well-appointed, and quiet, though the breakfast prices were a bit high for what was offered. The service was superb, with friendly and accommodating staff. The location was excellent, close to all the attractions I wanted to visit, but the weekends seemed to have a bit more activity than I preferred.
Rooms
8.0
The room was immaculate with no complaints, spacious, comfortable, well-appointed, and quiet.
Service
9.0
The staff was super helpful and accommodating, offering several pillow options and friendly service throughout.
Location
9.0
The location was excellent, close to all the restaurants and attractions. Just a short walk to the Montgomery Bart station for exploring on foot.
Dining
6.0
The dining experience was a bit overpriced for the quality of the food. $76 for just an omelette and eggs benedict was a stretch.
Facilities
8.0
The hotel offered all the necessary facilities, but dining was a bit overpriced for what was provided.
Clean
Overpriced dining
Leslie
United States,
February
2024
8.4/10
The hotel is very spacious and clean, with a comfortable king size bed and local iconic art in the rooms. It's a very comfortable place to stay, although being near the column of elevators might bring some noise. The service is top-notch, with very cordial and helpful staff who can recommend and organize fun activities. The location is outstanding for exploring SF downtown and offers easy access to the financial district, though not ideal if you're in a hurry. The dining experience is decent with plenty of options, but the prices can be a bit high. Overall, a great value for money stay with excellent amenities and facilities.
Rooms
8.0
The spacious rooms were appointed with comfy beds, nice bathrooms, and a cozy atmosphere. The local iconic art adds a nice touch to the decor.
Service
9.0
The staff from the front desk to the doormen were very cordial and friendly, providing excellent service throughout my stay.
Location
9.0
The hotel's location is outstanding for exploring SF downtown and the north shore, with easy access to iconic landmarks like Chinatown and the waterfront.
Dining
7.0
The dining options are fine with plenty to choose from, but be prepared for slightly high prices.
Facilities
9.0
The hotel offers a range of facilities to enhance your stay, including room service, laundry, shuttle service, and more.
John
United States,
October
2023
8.8/10
Staying at this hotel was a pleasant experience overall. The rooms were spacious, clean, and nicely appointed, offering a comfortable bed and good soundproofing. A generous welcome gift added a special touch. However, the dining options were somewhat limited compared to other hotel offerings.
Rooms
9.0
The rooms were very clean and well presented, with a comfortable bed and good soundproofing. A generous welcome gift was a nice touch.
Service
9.0
The service was excellent. From leaving a welcome note to keeping our accommodations sparkling clean, the staff was very polite, friendly, and ensured a smooth transition to a quieter room when requested.
Location
10.0
The location was excellent, within walking distance of San Francisco's Financial District and close to good restaurants, Chinatown, and various tourist attractions like Fisherman's Wharf. The trolley running in front of the hotel made exploring the city convenient.
Dining
8.0
The dining experience was good, offering creative and yummy dishes. However, it would have been even better with a more extensive breakfast selection to match other hotel offerings.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall comfort of the stay.
Stewart
United Kingdom,
July
2023
8.4/10
The hotel had small windows, and the room felt a little dated with decor, but it was a nice surprise that there was no extra charge for the accommodation. The service was top-notch with a room change without hesitation and a thoughtful welcome gift from the Concierge. The location was excellent, within walking distance to many attractions and very convenient for exploring the city. The dining options, though a bit limited with early closing times, were still enjoyable. Overall, a great stay with friendly staff and a fabulous location.
Rooms
7.0
The rooms had small windows and felt a little dated, but it was good that there was no extra charge for the stay.
Service
9.0
The service was outstanding, accommodating a room change without hesitation and providing a thoughtful welcome gift. All staff members were helpful throughout my stay.
Location
10.0
The location was excellent, making it easy to walk to many attractions and restaurants. Highly recommended for anyone visiting San Francisco.
Dining
8.0
The dining options were a bit limited with early closing times, but there were still choices available that added to the hotel experience.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay, offering essential services to make the visit convenient.
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